Staff Training

Build a culture of resilient trust.

The Resilient Culture Training Program

Less tension and turnover.
More trust, collaboration & focus on mission.

Here's what a resilient culture looks like within your organization:

Decreased employee attrition
Increased productivity and problem solving for stressful situations
Increased engagement & employee enthusiasm
Better service delivery for your clients, patients or customers

Our content connects deeply because it’s delivered in a manner that decreases defensiveness and increases content retention. That is a major benefit of choosing a training platform rooted in neuroscience and improvised comedy. Laughter helps your people remember what they’ve learned and be open to deeper levels of personal introspection.

The Resilient Culture Training Program offers a direct delivery track, in which we train your staff, a train-the-trainer track in which we train your internal culture team, or a blended track in which we customize a training plan for your team that includes elements of both.

Staff Training - Direct Delivery
For the whole crew

This package is for those seeking to equip their staff well for the inevitable moments of "culture testing" associated with change and growth.

Through a series of 6 trainings, your staff will learn:

How to turn moments of disagreement or damaged trust into opportunities for deepening relationships
How to set up a brave conversation for success
Practical processes for avoiding shame and reactivity when you receive feedback
How to share feedback with others in a way that draws out the best of who they can be and helps them tap into a growth mindset
Individual practices for easing feelings of stress, worry or even dread about the changes at hand

Staff trainings are delivered live, virtually; the 1st training can be delivered in-person as a program kick off if desired. The package also includes a copy of Mindful Improv Thinking: Build a Culture of Resilient Trust for each staff member and a virtual Q&A book event with Andrea open to anyone who reads it.

Train-The-Trainer
For Internal Culture-Focused Teams

8 months of training and support for those on the frontlines of staff reaction to change. They'll master evidence-based methods for bringing people along the change journey, dealing with pushback and preventing burnout in the process.

What's included:

A two-day in-person training in which they'll learn evidence-based methods for effectively engaging change-resistant team members, responding to pushback and navigating moments of disagreement, tension or fear from team members.
1:1 and group sessions giving them opportunities for additional skill development as well as review of particularly difficult staff interactions.

This package is appropriate for leadership, HR, Change Management or other culture-focused internal teams tasked with facilitating dialogue, providing coaching, leading staff trainings and otherwise walking team members through the process of change. Content is rooted in Motivational Interviewing, Stages of Change Model and Mindful Improv Thinking.

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"Easily the BEST conflict training I've ever been to."
~ Eastern State Penitentiary Staff Member

"This was AMAZING. Even the people who were super skeptical commented on how impactful this was."
~ Director of Aeronautics at a Space Technology Agency

"This has been amazing!! Our table has been laughing and taking notes, and laughing and taking notes."
~ Mercy Health Leader

“I’ve had the pleasure and privilege of being both an audience member for one of Andrea’s keynote presentations, as well as working alongside her for our company’s biggest annual conference. Her unparalleled kindness, communication, commitment, creativity, humor, empathy, and authenticity are integrated seamlessly in everything she does. Andrea has the amazing ability to communicate powerful and meaningful culture-driven strategies in a way that is relatable, entertaining, and heartfelt. Anyone who is fortunate to connect with her will benefit personally and professionally.”
- Alex Bates, The Union Bank Company

TEAM BUILDING IMPROV WORKSHOPS

The Center for Brave Communication focuses exclusively on culture development through brave communication instruction and support. If a team member is site with you for service provision, we will gladly include a 90-minute mindful improv team building experience for free if your schedule permits.

However, if you're looking exclusively for a team building workshop or for ways to incorporate improv into your sales training or professional development plan in ways unrelated to brave communication - we will gladly point you in the direction of our growing network of partner comedy theaters.